📦 Shipping Policy

Effective Date: [Insert Date]
Website: www.nktextline.com
Business Name: Nk TEXT LINE
Contact Email: support@nktextline.shop

1. Order Processing Time

• All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).

• Orders placed after 2:00 PM IST will be processed the next business day.

• During sales, festivals, or high-demand periods, processing may take an additional 1–2 days.

2. Shipping Coverage

We currently offer shipping within India.

✈️ International shipping will be added soon. Please stay tuned for updates.

3. Shipping Charges

• Free shipping on orders above ₹999.

• For orders below ₹999, a standard shipping fee of ₹60–₹80 applies (depending on your location and order weight).

• Shipping charges (if any) are calculated at checkout.

4. Delivery Time Estimates

• Metro Cities: 2–4 business days

• Tier 2 & 3 Cities: 3–6 business days

• Remote/Rural Areas: 5–8 business days

Delivery timelines are estimates only and may be affected by courier partner delays, bad weather, strikes, or lockdowns.

5. Shipping Partners

We use trusted logistics partners to ensure safe and timely delivery:

• Delhivery

• Blue Dart

• XpressBees

• DTDC

• India Post (for remote pin codes)

You will receive an SMS/email with a tracking link once your order is shipped.

6. Delivery Attempts

• Our courier partners will attempt delivery twice.

• If the customer is unavailable or address is incorrect, the package will be returned to us.

• Re-shipping will be done only after confirmation and may incur additional charges.

7. Order Tracking

• You will receive a tracking number via email/WhatsApp once your order is dispatched.

• You can also track your order anytime via the “Track My Order” section on our website.

8. Delays and Force Majeure

Nk TEXT LINE is not responsible for delays caused by:

• Natural disasters

• Public holidays or government restrictions

• Pandemics or lockdowns

• Customs delays (for international shipping, once applicable)

We will do our best to notify you of any unexpected delays.

9. Address & Contact Accuracy

Customers are responsible for providing accurate:

• Shipping address

• Phone number

• Email address

We are not liable for failed deliveries due to incorrect or incomplete details provided during checkout.

10. Contact Us

For shipping-related questions, reach out to us:

📧 Email: support@nktextline.shop
📱 WhatsApp: +91-8797233865
🕙 Hours: Mon–Sat, 10:00 AM – 6:00 PM IST